The formulary, pharmacy network and provider network may change at any time. Prior authorization requirements resume for services rendered July 1, 2020 and later. Members must have Medicaid to enroll. Call 1-800-905-8671 TTY 711 for more information. This link is provided solely as a convenience and is not an endorsement of the content of the third-party website or any products or services offered on that website. New Jersey Provider Commercial Plan Providers: TDD/TTY 711, for hearing impaired. In order to ensure that all Ohio Medicaid members have needed access to care, the Ohio Department of Medicaid (ODM) and Medicaid Managed Care Plans (MCPs) are increasing the scope and scale of reimbursement for telehealth services for Medicaid recipients during the duration of the COVID-19 emergency. UnitedHealthcare Community Plan Attn: Appeals and Grievances P.O. 1132 Bishop St, Ste 400 National A&G Service Center PO Box 31365 Salt Lake City, UT 84131 Claims Appeals Mailing Address. Salt Lake City, UT 84131 Are Your Patients Reluctant to Ask Questions? If you have any problem reading or understanding this or any other UnitedHealthcare Connected for MyCare Ohio (Medicare-Medicaid Plan) information, please contact our Member Services at 1-844-445-8328 (TTY 711) from 7 a.m. to 8 p.m. Monday through Friday (voice mail available 24 hours a day/7 days a week) for help at no cost to you. This information is not a complete description of benefits. Access to telehealth services is expanded. Medicare/DSNP support only. 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